This privacy notice for Engagenest Technologies Private Limited ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you :

• Visit our website at https://www.engagenest.com/privacy-policy , or any website of ours that links to this privacy notice.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.If you still have any questions or concerns, please contact us at support@engagenest.com.

Important Notice

In accordance with the Information Technology Act, 2000 (Government of India), Telecom Regulatory Authority of India (TRAI) Act 1997 & 2000, and the common law of contract, these Terms and Conditions are valid, binding, and enforceable for all persons that access the EngageNest website, the web pages, applications, APIs, or any part thereof. Hence, if you do not agree to be bound by these Terms and Conditions, then you may not use the EngageNest website. The reasonable use of the EngageNest website shall automatically bind the Users to this agreement.

User Privacy

EngageNest respects the privacy of the Users and assures that it shall not monitor, edit, or disclose any personal information about the Users or about the User’s EngageNest account, which includes all of its contents, without the User’s prior permission. However, this will not apply if EngageNest has to:

• Conform to the statutory and/or legal requirements or comply with the legal process.
• Protect and defend the rights or property of EngageNest.
• Enforce this Agreement or protect EngageNest's business or reputation, including without limitation, upon termination, cancellation, or suspension of this Agreement by EngageNest.
• Respond to the request for identification in connection with the claim of copyright or trademark infringement by the Users or to a claim by a third party that the User is using the Products and/or Services in connection with an infringement, illegal, or improper activity.
• Act to protect the interests of the Users or any others in general.

The User agrees that EngageNest can access his/her account, including the message content, as stated above or respond to product-specific queries or technical issues. The User hereby permits EngageNest to send him/her communication via email/SMS of any updates, upgrades, notices, or any other information that EngageNest deems important for the Users to know, relating to the Products and/or Services.